ABN  95 070 335 462

in business (originally as Applied Electronic Services) since 1984

February 2017 (12,017PH)

                                                                                                       
Products Home
Tablets   Payment and ordering 
 
Warranties

PLEASE READ FULLY.
There is a "common note" at the end of this page.
 

New Tablet PC's

THE FOLLOWING ARE THE TERMS AND CONDITIONS APPLICABLE TO ALL OUR :
NEW TABLET PC'S.
 

   1/

   2/

 
 

   3/

 

   4/
PRICES LISTED ARE ONLY VALID UNTIL THE BEGINNING OF A NEW MONTH.

MODELS MAY VARY FROM THE LISTED ITEMS DUE TO MANUFACTURERS AND/OR IMPORTERS CHANGING MODELS OR SUPPLIERS,
   BUT ONLY MODELS OF COMPARABLE QUALITY WILL BE USED AS REPLACEMENTS, UNLESS THE BUYER HAS REQUESTED
   A LOWER QUALITY UNIT (WITH A CREDIT OR REFUND OF THE DIFFERENCE), OR IS WILLING TO PAY FOR AN UPGRADE TO A MORE
   EXPENSIVE MODEL .


THE TABLETS ARE ONLY COVERED BY A RETURN TO AES COMPUTERS, 12 MONTH WARRANTY.
   TRANSPORT OF THE UNIT TO AES COMPUTERS AND TRANSPORT COSTING WILL BE THE RESPONSIBILITY OF THE CUSTOMER.

PLEASE NOTE:
   IF THE MAIN OPERATING SYSTEM SOFTWARE HAS BEEN ALTERED BY THE CUSTOMER AND THE CUSTOMER IS HAVING TROUBLE WITH THE
   REPLACEMENT SOFTWARE, THEN A FEE WILL BE CHARGED TO REPAIR THE SYSTEM, OR RESETTING THE OPERATING SYSTEM BACK TO ITS
   ORIGINAL FORMAT.
 

----------------------------------------------------------------------


New Desktop & Tower computers


THE FOLLOWING ARE THE TERMS AND CONDITIONS APPLICABLE TO ALL OUR :
NEW MANUFACTURED DESKTOP AND TOWER COMPUTERS.
 
  
   1/ PRICES QUOTED ARE ONLY VALID,                                                                                
 
       
1a -

1b -

FOR A PERIOD OF TWO WEEKS, OR IN SOME CIRCUMSTANCES, ONLY UNTIL THE END OF THE MONTH IN WHICH THE QUOTE WAS PRINTED.

IF SOME COMPONENTS QUOTED AS WHOLESALE “SPECIALS” ARE STILL AVAILABLE TO BE INCORPORATED INTO THE COMPUTER AT 
   THE ORIGINAL QUOTED PRICE.

   2/



   3/


COMPONENTS MAY VARY FROM THE LISTED ITEMS DUE TO MANUFACTURERS AND/OR IMPORTERS CHANGING MODELS OR SUPPLIERS,
   BUT ONLY COMPONENTS OF COMPARABLE OR BETTER QUALITY WILL BE USED AS REPLACEMENTS, UNLESS THE BUYER HAS REQUESTED
   A LOWER QUALITY COMPONENT BE USED.

THE COMPLETED UNIT WOULD BE COVERED BY OUR THREE (3) YEAR PARTS & LABOUR WARRANTY.
   THIS WOULD COVER THE
MONITOR, THE COMPUTER CASE AND ALL OUR NEW SUPPLIED COMPONENTS ENCLOSED THEREIN,
   WITH THE FOLLOWING EXCEPTIONS :
 
        
3a -

3b -



3c -



3d -

USED OR SPECIALISED MONITORS WHICH HAVE NOT BEEN SUPPLIED BY US.

SPECIALISED CONTROLLER CARDS (E.G. SOUND CARDS & VIDEO CAPTURE CARDS) WHICH EXCEED $200 IN RETAIL VALUE (INSTALLED
   BY US INTO OUR COMPUTER CASES), WILL BE COVERED BY THE ORIGINAL MANUFACTURER'S OWN WARRANTY
   (AND FOR WHATEVER THAT PERIOD MAY BE).

NEW COMPONENTS SUPPLIED BY THE CUSTOMER OR CUSTOMER'S THIRD PARTY, AND TESTED OR APPROVED BY
"MEDITAG PARTNERS"
   OR "AES COMPUTERS"
(AND INSTALLED BY US INTO OUR COMPUTER CASES), WILL ONLY BE COVERED BY THE MANUFACTURER'S
   WARRANTY (AND FOR WHATEVER THAT PERIOD MAY BE).

NEW WESTERN DIGITAL CAVIAR BLACK, NCG ENTERPRISE, & VELOCIRAPTOR SERIES HARD DISK DRIVES WHICH ARE COVERED BY
   A FIVE (5) YEAR MANUFACTURER'S WARRANTY.
 
   4/


   5/

   6/



   7/

   8/
KEYBOARDS AND MICE USUALLY ONLY CARRY A MANUFACTURER'S THREE MONTH WARRANTY UNLESS OTHERWISE SPECIFIED BY THE
    MANUFACTURER (E.G. MICROSOFT & LOGITECH EQUIPMENT - USUALLY 1 YEAR).

EXTERNAL CABLES USUALLY ONLY CARRY A THIRTY DAY GUARANTEE.

CUSTOMER SUPPLIED SOFTWARE WILL ONLY BE INSTALLED ONTO OUR COMPUTERS BY US, IF THE SOFTWARE IS SUPPLIED ON ORIGINAL 
   MANUFACTURER'S MEDIA (E.G. CD-ROMS, DVD'S OR FLOPPY DISKS) AND IS ACCOMPANIED BY ORIGINAL REGISTRATION CODES &/OR  
   PAPERS (IF REQUIRED FOR INSTALLATION).

IN SOME AGREED CIRCUMSTANCES, OUR WARRANTY WILL EXTEND TO ON SITE SERVICING (PLEASE ASK).

PLEASE NOTE:  THE UNIT WILL ONLY BE COVERED BY OUR LABOUR WARRANTY IF THE MAIN OPERATING SYSTEM SOFTWARE ;
 
       
8a -

8b -

8c -

8d -

IS INSTALLED BY "AES COMPUTERS" OR "PC & NETWORKING SOLUTIONS (PC&NS)".

IS INSTALLED BY AN APPROVED GOVERNMENT AGENCY.

IS INSTALLED BY AN APPROVED "IT" COMPANY OR BUSINESS.

IS INSTALLED BY AN APPROVED "IT" MANAGER.


----------------------------------------------------------------------

New Notebook computers

THE FOLLOWING ARE THE TERMS AND CONDITIONS APPLICABLE TO ALL OUR :
NEW AES MANUFACTURED NOTEBOOK COMPUTERS.
  

   1/ PRICES QUOTED ARE ONLY VALID,
 
       
1a -

1b -

FOR A PERIOD OF TWO WEEKS, OR IN SOME CIRCUMSTANCES, ONLY UNTIL THE END OF THE MONTH IN WHICH THE QUOTE WAS PRINTED.

IF SOME COMPONENTS QUOTED AS WHOLESALE “SPECIALS” ARE STILL AVAILABLE TO BE INCORPORATED INTO THE COMPUTER AT 
   THE ORIGINAL QUOTED PRICE.

   2/



   3/

COMPONENTS MAY VARY FROM THE LISTED ITEMS DUE TO MANUFACTURERS AND/OR IMPORTERS CHANGING MODELS OR SUPPLIERS,
   BUT ONLY COMPONENTS OF COMPARABLE OR BETTER QUALITY WILL BE USED AS REPLACEMENTS, UNLESS THE BUYER HAS REQUESTED
   A LOWER QUALITY COMPONENT BE USED.

THE COMPLETED UNIT WOULD BE COVERED BY OUR ONE (1) YEAR PARTS & LABOUR WARRANTY, UNLESS THE CUSTOMER HAS PAID FOR A
   WARRANTY EXTENSION.

   THIS WOULD COVER
ALL OUR NEW SUPPLIED COMPONENTS ENCLOSED THEREIN, WITH THE FOLLOWING EXCEPTIONS :
 
        
3a -

3b -



3c -

SOME SELECTED HARD DRIVES AND CPU'S MAY HAVE A THREE (3) YEAR MANUFACTURER'S WARRANTY.

NEW COMPONENTS SUPPLIED BY THE CUSTOMER OR CUSTOMER'S THIRD PARTY, AND TESTED OR APPROVED BY
"MEDITAG PARTNERS"
   OR "AES COMPUTERS"
(AND INSTALLED BY US INTO OUR COMPUTER CASES), WILL ONLY BE COVERED BY THE MANUFACTURER'S
   WARRANTY (AND FOR WHATEVER THAT PERIOD MAY BE).

IMPORTANT NOTE : RAPID MOVEMENT OF OPERATING NOTEBOOK COMPUTER WHILE AT HIGH ALTITUDES
   (eg. while at 5,000 metres or more in an aeroplane), CAN INVALIDATE SOME HARD DRIVE WARRANTIES.
   THIS DOES NOT APPLY TO SOLID STATE HARD DRIVES,
 
   4/


   5/

   6/



   7/

   8/
EXTERNAL KEYBOARDS AND MICE USUALLY ONLY CARRY A MANUFACTURER'S THREE MONTH WARRANTY UNLESS OTHERWISE SPECIFIED
   BY THE MANUFACTURER (E.G. MICROSOFT & LOGITECH EQUIPMENT - USUALLY 1 YEAR).

EXTERNAL CABLES USUALLY ONLY CARRY A THIRTY DAY GUARANTEE.

CUSTOMER SUPPLIED SOFTWARE WILL ONLY BE INSTALLED ONTO OUR COMPUTERS BY US, IF THE SOFTWARE IS SUPPLIED ON ORIGINAL      
   MANUFACTURER'S MEDIA (E.G. CD-ROMS, DVD'S OR FLOPPY DISKS) AND IS ACCOMPANIED BY ORIGINAL REGISTRATION CODES &/OR 
   PAPERS (IF REQUIRED FOR INSTALLATION).

IN SOME AGREED CIRCUMSTANCES, OUR WARRANTY WILL EXTEND TO ON SITE SERVICING (PLEASE ASK).

PLEASE NOTE:  THE UNIT WILL ONLY BE COVERED BY OUR LABOUR WARRANTY IF THE MAIN OPERATING SYSTEM SOFTWARE ;
 
       
8a -

8b -

8c -

8d -

IS INSTALLED BY "AES COMPUTERS" OR "PC & NETWORKING SOLUTIONS (PC&NS)".                                           

IS INSTALLED BY AN APPROVED GOVERNMENT AGENCY.

IS INSTALLED BY AN APPROVED "IT" COMPANY OR BUSINESS.

IS INSTALLED BY AN APPROVED "IT" MANAGER.


----------------------------------------------------------------------

 


Hybrid Desktop & Tower computers
 
i.e. computers that are a mixture of new, and used parts, or parts
not supplied or supported by MediTag
®partners or AES computers
(which are usually supplied by the customer).

THE FOLLOWING ARE THE TERMS AND CONDITIONS APPLICABLE TO ALL OUR :
HYBRID MANUFACTURED DESKTOP AND TOWER COMPUTERS.
  

   1/ PRICES QUOTED ARE ONLY VALID,                                                                                                                                                      
 
       
1a -

1b -

FOR A PERIOD OF TWO WEEKS, OR IN SOME CIRCUMSTANCES, ONLY UNTIL THE END OF THE MONTH IN WHICH THE QUOTE WAS PRINTED.

IF SOME COMPONENTS QUOTED AS WHOLESALE “SPECIALS” ARE STILL AVAILABLE TO BE INCORPORATED INTO THE COMPUTER AT 
   THE ORIGINAL QUOTED PRICE.

   2/



   3/


COMPONENTS MAY VARY FROM THE LISTED ITEMS DUE TO MANUFACTURERS AND/OR IMPORTERS CHANGING MODELS OR SUPPLIERS,
   BUT ONLY COMPONENTS OF COMPARABLE OR BETTER QUALITY WILL BE USED AS REPLACEMENTS, UNLESS THE BUYER HAS REQUESTED
   A LOWER QUALITY COMPONENT BE USED.

THE COMPLETED UNIT WOULD BE COVERED BY OUR ONE (1) YEAR PARTS & LABOUR WARRANTY.
   THIS WOULD COVER
THE COMPUTER CASE AND ALL OUR NEW SUPPLIED COMPONENTS ENCLOSED THEREIN,
   WITH THE FOLLOWING EXCEPTIONS :
 
        
3a -

3b -

3c -

3d -



3e -



3f -


3g -
USED OR SPECIALISED MONITORS WHICH HAVE NOT BEEN SUPPLIED BY US.

NEW CPU'S AND SOME SELECTED CPU'S HAVE A THREE (3) YEAR MANUFACTURER'S WARRANTY.

PIONEER & LG DVD DRIVES USUALLY HAVE A TWO (2) YEAR MANUFACTURER'S WARRANTY.

SPECIALISED CONTROLLER CARDS (E.G. SOUND CARDS & VIDEO CAPTURE CARDS) WHICH EXCEED $200 IN RETAIL VALUE (INSTALLED
   BY US INTO OUR COMPUTER CASES), WILL BE COVERED BY THE ORIGINAL MANUFACTURER'S OWN WARRANTY
   (AND FOR WHATEVER THAT PERIOD MAY BE).

NEW COMPONENTS SUPPLIED BY THE CUSTOMER OR CUSTOMER'S THIRD PARTY, AND TESTED OR APPROVED BY
"MEDITAG PARTNERS"
   OR "AES COMPUTERS"
(AND INSTALLED BY US INTO OUR COMPUTER CASES), WILL ONLY BE COVERED BY THE MANUFACTURER'S
   WARRANTY (AND FOR WHATEVER THAT PERIOD MAY BE).

NEW WESTERN DIGITAL CAVIAR BLACK, NCG ENTERPRISE, & VELOCIRAPTOR SERIES HARD DISK DRIVES WHICH ARE COVERED BY
   A FIVE (5) YEAR MANUFACTURER'S WARRANTY.


USED
COMPONENTS SUPPLIED BY THE CUSTOMER OR CUSTOMER'S THIRD PARTY (INSTALLED BY US INTO OUR COMPUTER CASES),       
   WILL
ONLY BE COVERED BY THE ORIGINAL MANUFACTURER'S WARRANTY, IF STILL APPLICABLE                                                         
   (AND FOR WHATEVER THAT PERIOD MAY BE).


   4/


   5/

   6/



   7/

   8/
NEW KEYBOARDS AND MICE USUALLY ONLY CARRY A MANUFACTURER'S THREE MONTH WARRANTY UNLESS OTHERWISE SPECIFIED BY THE 
   MANUFACTURER (E.G. MICROSOFT & LOGITECH EQUIPMENT - USUALLY 1 YEAR).

NEW EXTERNAL CABLES USUALLY ONLY CARRY A THIRTY DAY GUARANTEE.

CUSTOMER SUPPLIED SOFTWARE WILL ONLY BE INSTALLED ONTO OUR COMPUTERS BY US, IF THE SOFTWARE IS SUPPLIED ON ORIGINAL      
   MANUFACTURER'S MEDIA (E.G. CD-ROMS, DVD'S OR FLOPPY DISKS) AND IS ACCOMPANIED BY ORIGINAL REGISTRATION CODES &/OR 
   PAPERS (IF REQUIRED FOR INSTALLATION).

IN SOME AGREED CIRCUMSTANCES, OUR WARRANTY WILL EXTEND TO ON SITE SERVICING (PLEASE ASK).

PLEASE NOTE:  THE UNIT WILL ONLY BE COVERED BY OUR LABOUR WARRANTY IF THE MAIN OPERATING SYSTEM SOFTWARE ;
 
       
8a -

8b -

8c -

8d -

IS INSTALLED BY "AES COMPUTERS" OR "PC & NETWORKING SOLUTIONS (PC&NS)".                                           

IS INSTALLED BY AN APPROVED GOVERNMENT AGENCY.

IS INSTALLED BY AN APPROVED "IT" COMPANY OR BUSINESS.

IS INSTALLED BY AN APPROVED "IT" MANAGER.

 

 

----------------------------------------------------------------------
 

COMMON NOTE :
 

ANY OR ALL OF THE FOLLOWING CIRCUMSTANCES MAY VOID PART OR ALL OF THE WARRANTY.
 

-  EXTERNAL DAMAGE TO THE CASE,                                                                                                                                            

-  DROPPING THE COMPUTER, MONITOR OR OTHER ASSOCIATED EQUIPMENT,

-  DROPPING HEAVY ITEMS OR EQUIPMENT ONTO ANY PART OF THE COMPUTER,

-  SPILLING LIQUIDS INTO OR ONTO THE COMPUTER,

-  PLACING THE COMPUTER IN A BADLY VENTILATED AREA (USUALLY STOPPING PROPER AIR FLOW THROUGH THE COMPUTER)
     IMPORTANT NOTE : DO NOT PLACE NOTEBOOK COMPUTERS ON SOFT SURFACES (eg. laps or heavily materialed table tops),

-  PLACING THE COMPUTER IN A HUMID ENVIRONMENT (USUALLY EXCEEDING 80% RELATIVE HUMIDITY),

-  PLACING THE COMPUTER IN AN AREA WHERE TEMPERATURES CONSISTENTLY EXCEED 35 DEGREES CENTIGRADE,

-  PLACING THE COMPUTER IN A DUSTY OR CORROSIVE ENVIRONMENT,

-  EXCESSIVE PRESSURE, AGAINST KEYBOARDS OR VIEWING SCREENS ON LCD MONITORS,

-  ELECTRICAL POWER SURGES OR PERSISTENT QUICK POWER DROPOUTS & RESTARTING,

-  PUSHING OR JAMMING INCORRECT OR INCORRECTLY ORIENTATED OR FOREIGN OBJECTS INTO ANY OPENING OF THE COMPUTER,

   EVEN SO.             IT IS WORTH CONSULTING US BEFORE EXPECTING A LARGE REPAIR BILL, AS WE CAN SOMETIMES HELP OUT.


                                                                                                                                                       

 

    OUR NORMAL OFFICE BUSINESS HOURS ARE :  9.00 AM  to  6.00 PM     (AUSTRALIAN CENTRAL TIME)
 
MONDAY  to  FRIDAY
 
OUR NORMAL OFFICE TELEPHONE HOURS ARE :  9.00 AM  to  7.00 PM     (AUSTRALIAN CENTRAL TIME)

PHONE :      +61 8 7226 3079
                         (08) 7226 3079


GENERAL MANAGER :  BOB SHEPHERD


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